terms of service
Last updated: April 23, 2026
overview
These Terms of Service explain the rules that apply when you visit, browse, or make a purchase from Gina Tricot. Throughout these terms, “Gina Tricot,” “we,” “us,” and “our” refer to Gina Tricot, and “you” refers to the customer, visitor, or user of this website.
By using this website or placing an order, you agree to follow these Terms of Service and any policies referenced on this site, including our shipping and return policies.
acceptance of terms
By accessing our website, using our online store, creating an account, or purchasing products, you confirm that you have read, understood, and agree to these terms. If you do not agree with these terms, please do not use the website or place an order.
We may update these terms from time to time. The version posted on this page applies to your use of the website and to purchases made while that version is active.
online store terms
You agree to use the Gina Tricot website only for lawful shopping and personal use. You may not use our products, website, content, or services for any illegal, harmful, fraudulent, or unauthorized purpose.
By placing an order, you confirm that the information you provide is accurate, current, and complete. You are responsible for making sure your shipping address, billing details, email address, and account information are correct before submitting an order.
product information
We make reasonable efforts to present product information clearly, including product names, descriptions, images, colors, sizes, prices, and availability. However, product colors may appear differently depending on your screen settings, lighting, or device display.
Product descriptions, measurements, fit notes, and images are provided to help you shop, but they may not show every detail of an item. Please review the product page carefully before placing your order.
pricing and availability
Prices and product availability may change without notice. We may update, correct, or remove products, prices, promotions, discounts, or product information at any time.
If a product becomes unavailable after you place an order, or if we identify an error in pricing or product information, we may contact you, cancel the affected item, or cancel the order where appropriate.
orders and payment
When you place an order, you agree to provide accurate payment, billing, shipping, and contact information. An order confirmation does not mean that an order has been accepted in every circumstance. We reserve the right to review, refuse, or cancel an order where necessary, including suspected fraud, payment issues, incorrect information, product unavailability, or website errors.
Payment must be completed using the payment options available at checkout. You agree that you are authorized to use the payment method provided.
shipping reference
Gina Tricot offers Free Worldwide Shipping as described in our Shipping Policy. Shipping times, order processing, tracking updates, delivery estimates, customs handling, and package issues are explained in that policy.
Please review your shipping address carefully before placing your order. Delays may occur if address details are missing, incorrect, or require additional review.
return reference
Gina Tricot offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund processing, exchanges, damaged items, wrong items, and return instructions are explained in that policy.
Customers must contact customer service before sending any return. Returns sent without following the return instructions provided by customer service may not be accepted.
account information
If account features are available on the website, you are responsible for keeping your login details secure and for all activity under your account. Please keep your account information accurate and updated.
If you believe your account has been accessed without permission, contact us as soon as possible at [email protected].
prohibited uses
You may not use the Gina Tricot website, products, content, or services for any prohibited purpose. Prohibited uses include, but are not limited to:
- Violating any applicable law or regulation
- Submitting false, misleading, or fraudulent information
- Interfering with the security or operation of the website
- Attempting to access accounts, systems, or data without permission
- Uploading or transmitting harmful code, malware, spam, or abusive content
- Copying, scraping, reselling, or misusing website content without authorization
- Using the website in a way that harms Gina Tricot, our customers, or other users
intellectual property
All website content, including text, product names, images, graphics, logos, page layouts, design elements, and other materials, belongs to Gina Tricot or to the applicable content owner. This content is protected by intellectual property laws and may not be copied, reproduced, distributed, modified, or used without permission.
You may use the website for personal shopping purposes only. No rights are transferred to you by your use of the website.
third-party links
Our website may include links to third-party websites, tools, payment providers, or services. These third-party resources are provided for convenience and may be governed by their own terms and privacy practices.
Gina Tricot is not responsible for third-party websites, content, policies, services, or actions. Please review third-party terms before using their services.
disclaimer
The website and its content are provided for online shopping and general product information. We aim to keep the website accurate and available, but we do not promise that the website will always be uninterrupted, error-free, secure, or free from outdated information.
To the fullest extent permitted by law, Gina Tricot disclaims warranties that are not expressly stated in these terms or in our posted policies.
limitation of liability
To the fullest extent permitted by law, Gina Tricot will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, your inability to use the website, product availability, delivery delays, third-party services, or any issue related to your order, except where such limitation is not allowed by law.
Nothing in these terms is intended to limit rights that cannot be limited under applicable law.
changes to terms
We may update these Terms of Service at any time by posting a revised version on this page. Changes apply from the time they are posted unless otherwise stated.
Your continued use of the website after changes are posted means you accept the updated terms.
contact information
If you have questions about these Terms of Service, your order, shipping, returns, account help, or product information, contact Gina Tricot customer support at [email protected].
Please include your order number whenever your message relates to an existing purchase so we can review your request more efficiently.
